Customer Stories

Using Esendex email and SMS solutions as a first touch in their contact strategy allowed Debt Managers to make first contact with customers quickly and easily.
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As one of the big 6 energy providers, collecting overdue payments is a key aspect of business success for E.ON. Find out how Esendex worked with them to develop a multichannel communication strategy, which helped provide a boost to collection rates.
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Find out how British Airways Holidays used SMS Landing Pages to send more engaging and informative service disruption communications to flyers.
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Find out how Clanwilliam Group partnered with Esendex to provide a bespoke, self-serve SMS management platform for their healthcare providers.
Read Customer StoryFair for You is an award-winning, not-for-profit service providing families who do not have access to mainstream credit, the ability to purchase essential items for their home on flexible and affordable payment plans.
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Award winning weight-loss program, MAN V FAT achieved 35% engagement rates with SMS Landing Pages from Esendex.
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Care provider Helping Hands, wanted to offer people using their services a new and engaging way to provide feedback. Here’s how SMS Surveys helped.
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Find out how Cash4UNow increased payments, and provided a convenient platform to customers with an automated collection service using the Mobile Journeys platform.
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Here’s how Vaillant increased customer engagement by 38% by using a combination of SMS Landing Pages and RCS technology.
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Ocado are the world’s largest online grocer. Find out how Esendex helped them enjoy better communications with their customers and employees.
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Law Staff Legal Recruitment were looking for a more visual and engaging way to connect with their candidates. Here’s how SMS Landing Pages helped.
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Communicating effectively with customers and engineers has proved essential. Using SMS has helped to improve their efficiency and save costs.
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With added personalisation and call to action buttons, SMS Landing Pages helped the Spread Eagle Hotel sell out all their Melbourne Cup event tickets.
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Providing new ways to supply payment reminders for financial services provider, Liberis.
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How SMS is proving more effective than email at keeping Plane Saver’s customers informed, and stimulating new loan enquiries.
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Recruitment agencies like Your World Recruitment are saving costs, re-engaging lapsed customers and filling more positions with SMS.
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Here’s how Crownsavers Credit Union used our SMS Landing Page platform to promote responsible lending to their customers.
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Collecting patient feedback using SMS has presented health provider, Health Harmonie with 3 times more data than previous methods.
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Sending instructors booking confirmations, notifying pupils of cancellations and so on, has allowed RED to drive their business model forward.
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Capgemini creates and delivers business and technology solutions – here’s how they’ve helped a major retailer launch a click-and-collect service.
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SMS has helped Quote Me Today to get more mileage out of their communication – setting up or renewing policies is easier than ever!
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The safety and security of fans is paramount to Nottingham Forest Football Club – SMS helped score the winning formula to deliver this.
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The Somerset SIMS Support Service were looking for an easy to integrate and reliable method of communicating with parents while on-the-go.
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Brighton & Hove City Council have been able to prevent further recovery action, saving time and money for customers and the council.
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Plane Saver Credit Union were looking to gather more feedback from their customers in a more intelligent way. Here’s how SMS Surveys helped.
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Find out how Teamwork Locksmith Ltd used SMS to communicate with on-site locksmiths and reduce strain on administration departments.
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Providing care 24 hours a day, 365 days a year isn’t an easy job – but since using our SMS platform Epilepsy Society are now able to cover carer shifts quickly.
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Having used SMS successfully for years, Moy Furniture were staggered when adding an SMS Landing Page doubled the effect of their promotion.
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Leeds City Council use our SMS platform to assist their LeedsAlert system. It’s ideal for communicating mission-critical messages to local businesses.
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The Esendex blog has the latest content for all of your customer communication needs.

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Read MoreProducts for a range of use cases
SMS API
Texting API designed to send & receive SMS & MMS globally using a short code or 10DLC number.
Learn MoreSMS Software
Easy to use SMS software that can send & receive SMS & MMS using a short code or 10DLC number.
Learn More Resell SMSVoice Broadcast
Powerful voice API that sends mass automated phone calls quickly to mobile & landline devices.
Learn MorePhone Verification
Verify mobile & landline numbers, find service providers, & define time zones to restrict calling times.
Learn MoreIt’s Easy To Get Started
Create your account and receive credits for any of our mass communication APIs or software.