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Automated Voice Message Features
When you combine our automated voice messaging system with these awesome features, anything is possible! Our auto voice message service delivers the tools you need to boost company sales, revenue, customer engagement, and stay connected with your customers.
Interactive Voice Response
Build manageable call flows that deliver incoming calls to the correct department and representative without issue.Learn More
Answering Machine Detection
Our voice broadcaster can determine if a human, fax, or answering machine picks up outgoing calls from your business.Learn More
Press 1 Voice Campaign
Enable callers to enter numbers on their devices that either collect information or route calls to different departments.Learn More
Outbound Conference API
Our voice message broadcaster connects calls to a conference & communicates with multiple people at once.
Our automated voice broadcasting service can send mass phone calls & bulk SMS to your entire contact list.
Our phone broadcasting API provides detailed reports of calls back to your database for analysis, optimization, & call tracking.
Mobile & Landline Calls
Easily broadcast voice messages directly to customers using mobile and digital landline devices to reach everyone.
Call Quality Monitoring
Gauge mass call conversations between customers and staff to improve customer service and other business systems.
Benefits and Disadvantages Of Using Automated Voice Messaging
As with any software or service, there are benefits and drawbacks to using an automated voice message system. Although the advantages typically outweigh the disadvantages, businesses should still know all details and information about the chosen software or API. Here is a quick rundown of some of the benefits involved with voice messaging:
Voice messaging and voicemail drops are incredibly flexible and can be used for many different purposes, regardless of what industries a business may be involved in (as detailed in the previous section)
Because you can automate nearly every step involved in voice messaging software, businesses have to invest significantly less time and resources in manually calling customers, including time for creating scripts and scheduling the actual calls.
Investing fewer resources while increasing output means that your business saves money since those resources can either be scaled back or redirected to areas of your business that need more attention.
These are just a few benefits businesses can leverage if they integrate voice messaging into their communication and marketing campaigns. However, there are not just benefits to using this medium but also drawbacks that businesses should understand. Some of these include:
Integrating a voice messaging API can be daunting for businesses, especially those who do not have IT departments experienced with coding or programming APIs.
Unfortunately, there are no automated voice message free services, which means that your business will need to budget for the service; while the cost-savings you receive in the future offset these initial costs, they still need to be addressed.
Most APIs and software are designed so that users can quickly pick up how they work. However, businesses will still have a learning curve when transitioning from manual to automated messaging, which may temporarily slow operations.
FAQs About Automated Voice Messaging
Many businesses have questions about automated voice messaging and how it works, which they want answers to before signing up with a service provider. To clarify, we answer some of the most frequently asked questions.
How can I add a voice messaging API to my business?
Suppose you sign up with a service provider that offers an API. In that case, your business will need a software developer or programmer to integrate the API into your existing project.
This will involve writing code. More specifically, your business must add a web reference to your application, allowing it to call on the API for processing. Esendex's API can be integrated using any language that can make a REST or SOAP call, including C#, Java, Python, Ruby, PHP, and Node.js.
How can I test a voice messaging API before sending a real campaign?
Many businesses want to test their software or APIs before using them in real-time. Your business can use test credentials to test a voice message API, which should have been provided at sign-up time. Test campaigns will not be sent out to customers; your business should not be charged for these tests.
Is voice broadcasting legal? Will my business get in trouble for using it?
Voice broadcasting is legal if companies follow all rules and regulations set by federal agencies like the Federal Communications Commission (FCC) and Federal Trade Commission (FTC). These regulations dictate what content can be included in the messages, to which the messages can be sent, and when the messages can be sent. Your business remains compliant with regulations. Your communication and marketing campaigns are legal.
Here are answers to general and technical inquiries about voice broadcasting and Esendex's API for businesses with more questions.
Choosing The Best Voice Messaging Provider
Esendex's Phone Notify! API allows businesses to easily, quickly, and cost-effectively create and send mass voice messages to thousands of customers, all within seconds. Our programmable services support up to 12,000 Tier 1 calls per minute, with a 99.9% uptime guarantee.
Customers appreciate our services' intuitive nature, making them easy to learn. Businesses often send voice campaigns the same day integration is completed. They also appreciate our transparent pricing policies, which involve no contracts and no hidden fees, along with flexible payment options like transaction-based pricing, volume, international discounts, custom quotas, and price-match guarantees.
These are just a few reasons our client's rate Phone Notify! and other Esendex services 5 out of 5 stars on Google, Facebook, Capterra, and GetApp. If your business is interested in learning more about these services, please don't hesitate to schedule an appointment for a live demo and discuss how we can boost your business.
Explore Our Voice Broadcast Blog
The Esendex blog has the latest content for all of your voice broadcast needs.
What Is Voice Broadcast And What Does It Do?
Besides traditional mail, calling is one of the oldest communication methods still used today. Though...Read More
5 Advantages Of Using A Voice Broadcast API
Despite its age, voice broadcasting remains one of the most popular communication methods...Read More
Products for a range of use cases
Texting API designed to send & receive SMS & MMS globally using a short code or 10DLC number.Learn More
Powerful voice API that sends mass automated phone calls quickly to mobile & landline devices.Learn More
Verify mobile & landline numbers, find service providers, & define time zones to restrict calling times.Learn More