Trusted Business Group Text Messaging Service

Esendex's Group Text Messaging Service is Trusted by Some of The Biggest Brands in The World!

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Difference Between Group Texting Software & Apps

Many differences between group messaging software and group messaging applications (“apps”) make the software the ideal choice for businesses. These include faster text speeds, the lack of text limitations, and the ability to send to all phone types.

The best group text software providers utilize a Tier 1 SMS network, which provides a more secure connection. They should be willing to back this connection with an uptime guarantee in the service level agreement (SLA), preferably no less than 99.9%.

Group text software should also be free of text limitations, meaning that your business can send and receive an unlimited number of text messages each day. Building on this, there should also be no time-based limitations or lagging so your users can reach out anytime.

Another difference (and benefit) of group texting software versus an app is that you can connect to all phone users, regardless of whether they have a cell phone or smartphone. If they have a smartphone, it also won’t matter if they have an android or apple device.

What Can Our Group Texting Service do for Your Business?

Anything is possible when you combine our group text messaging service with these excellent features! Our group texting service delivers the tools you need to boost company sales, revenue, and engagement and stay connected with your customers.

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Short Code Texting Service

Send mass text messages to customers fast from a memorable 5-6 digit phone number.

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Send cool pictures, emojis, GIFs, links to your website, and even audio messages.

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Long Code Texting Service

Send text messages from a local phone number that your recipients will know and trust.

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10DLC Capable

Get a new SMS long code solution for all of your U.S. A2P text messaging use cases.

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SMS 2 Way

Engage customers by sending & receiving bulk SMS & create powerful conversations.

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SMS Appointment Reminders

Reduce missed appointments by sending automated SMS reminders to your customers.

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Schedule SMS

Schedule texting campaigns to be sent out at optimal times for higher conversions.

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Two-Factor Authentication

Send text messages to users of your application, website, or software to ensure secure logins.

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Automate your entire SMS campaign and the response customers receive after replying.

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Opt-Out Handling

Recipients can easily remove themselves from your SMS campaign with a click of a button.

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Number Pooling

Use multiple phone numbers to deliver even more text messages to your entire contact list.

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Detailed Reports

Get detailed reports on how many text messages are sent, plus more valuable data.

The Esendex Difference

Since the early 2000s, Esendex's been one of the industry's most trusted group text messaging providers.

The truth is we do things differently. Our vision is to shape your connections to the world through reliable, usable, and adaptable Communication and Data APIs.

24/7 Support Lowest Pricing Multiple Service Channels

What Our Customers Have to Say

We’ve been rated 5 out 5 stars on Capterra, GetApp, Google and Facebook – based on 40+ reviews. We’re a Twilio competitor you can trust to provide you with the best services.

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Benefits of Sending Group Text Messages to Segmented Groups

The most effective communication campaigns send group texts to segmented users. These texts are tailored to each segmented group so users can derive as much value from the content as possible.

Imbuing your group message with value is key to forming long-term, sustainable, and profitable relationships with users. The issue is that value is subjective; content one user may appreciate might be useless to a different user. To mitigate this issue, businesses can split users into segmented groups according to their needs.

This allows businesses to cater to each group’s needs without alienating or annoying other groups. For example, consider a district school board. This board deals with local school administrators, parents of elementary-age children, and city employees. These are three distinct groups with very different communication needs. Information that is important for parents to know may not be relevant to city employees or vice versa.

Uses for SMS Group Texting

Business group text messaging is valid for (as the name implies) every type of business, including those in the educational, religious, political, profit, and non-profit sectors. Examples of potential group messages for each of the different sectors could be as follows:

  1. Schools - “Weather alert: flash flood warning issued for Chesapeake and Norfolk, effective 3:00 PM EST today; after-school activities are postponed for the remainder of the week.”
  2. Churches – “Worship is going virtual! Join us for our first-ever tele-worship event this Sunday at 1:00 PM, following our regularly scheduled in-person gathering at 9:00 AM.”
  3. Political Organizations – “Your Vote Matters! Studies show that younger voters are less likely to hear their voices at the polls. Don’t be a statistic! Register to vote today.”
  4. Retailers – “Savings trend: Beat the heat and save up to 50% on summer items like beach towels and coolers when you buy during December and January.”
  5. Non-profits – “We’re thankful for your support! This Thanksgiving, consider donating your gently-used coats and other outerwear to the women’s shelter. Find the nearest donation station by clicking here:”

Of course, the list above certainly isn’t exhaustive and only covers five potential business case uses for group messaging. More sectors greatly benefit from group text messages, including hospitals, medical organizations, banks, other financial institutions, restaurants, grocery chains, and more.

Group messaging is an effective communication tool regardless of business size, socioeconomic status, geographic location, or target audience.

Explore Our Group Texting Blog Topics

The Esendex blog has the latest content for all of your group messaging needs.

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Products for a range of use cases

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Texting API designed to send & receive SMS & MMS globally using a short code or 10DLC number.

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SMS Software

Easy to use SMS software that can send & receive SMS & MMS using a short code or 10DLC number.

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Voice Broadcast

Powerful voice API that sends mass automated phone calls quickly to mobile & landline devices.

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Phone Verification

Verify mobile & landline numbers, find service providers, & define time zones to restrict calling times.

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