Long Code Texting Service
Welcome to the simple, stress free way of getting a 10 digit long code. We’ll take care of everything for you from beginning through launch so that your first campaign is a breeze!
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What is a Long Code?
SMS long codes are standard 10-digit phone numbers that can send and receive SMS and MMS messages between 2 or more individuals. They can even send voice broadcast calls.
These 10-digit long codes also known as "commercial long codes" are designed for person-to-person communication and are a good fit for organizations that require a local phone number.
When to Use a Long Code?
The best time to use a long code is when you want to send low volume, person-to-person communication text messages. They’re also perfect for the following:
- Low volume messaging
- Appointment reminders
- Appointment confirmations
- Two-way texting
- Personal alerts & notifications
- Autoresponders
The 3 Different Types of SMS Long Codes
P2P Long Code
P2P (person-to-person) long codes are 10-digit phone numbers that people and businesses use every single day to send text messages to their families, friends, and customers to have one-to-one conversations.
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A2P Long Code
A2P (application-to-person) long codes are 10-digit phone numbers that have the ability to send high volume text messages.
A2P long codes are also allowed to send messages containing promotional content. Overall, they have the same characteristics of a dedicated short code but are extremely less expensive.
Toll-Free Long Code - are 10-digit long codes that give your phone number the appearance of a large business. They can be used for A2P messaging, but they're not allowed to send messages containing any type of promotional content. Esendex does not offer these types of long codes.
SMS Long Code Benefits
Affordability
SMS long codes are extremely less expensive than their counterpart short codes when it comes to pricing, making them the optimal choice for companies large and small looking for SMS services.
Personalized Experience
SMS long codes are perfect for targeted one-on-one communication, and because you have the option to choose your own area code each message sent will give recipients a personal experience.
International Reach
SMS long codes can send and receive text messages on an international level. So, it doesn't matter if your customers span multiple countries, you can still send them personalized messages.
SMS and MMS for Long Code Texts
As we all know, MMS services (multimedia messaging services) can make a difference when connecting with customers, and even family and friends. They can boost engagement and create more emotion than standard text messages. Thankfully, our SMS long codes have the ability to send multimedia messages in multiple formats listed below.
You can even send MMS text messages that contain a total of 4,000 characters, whereas the standard SMS long code can only contain 136-160 characters per message. Overall, MMS is being used more each and every day as organizations realize the difference they add to their SMS marketing efforts.
How to Get an SMS Long Code?
Create a New Account
Once you've made the decision to use SMS long codes for your business, speak to sales for a new account by submitting your contact information.
Receive Consultation
After you've registered, one of our helpful account representatives will contact you. They'll answer any questions you have and consult you on whether or not an SMS long code is the right fit for your business.
They'll also ask the volume of messages you're sending, the content of those messages, whether or not you'd like MMS enabled, as well as the program name and program contact information for your SMS campaign. Please have this information ready before we contact you to make the process even faster.
Add a Payment
Once the account representative approves your request for a long code, they'll ask you to log into your account and submit your payment information so they can activate your account and request the 10-digit long code phone number with your chosen area code from the phone carriers.
Obtain a License Key
After confirming your payment we'll send all of the collected information to our customer support team where they'll process your request for an SMS long code which usually takes anywhere from 1-2 hours. Once completed, you'll receive an email containing the license key to your new SMS long code phone number and will be able to start sending text messages.
Esendex Handles Everything
- 1. Speak to sales for a new account.
- 2. An Esendex account representative will contact you.
- 3. Add payment information to your account.
- 4. Choose a unique area code for your long code.
- 5. Customer support will process your request.
- 6. You'll receive an email containing your license key.
- 7. You can now send SMS from your long code
SMS Long Code Pricing
SMS Long codes are not sold, they're leased on a monthly basis. What you're purchasing each month is the right to send text messages from its 10-digit phone number. Overall, they're the least expensive form of SMS marketing and can cost anywhere from 1-2 dollars per month to lease, and 1-2 cents per outbound/inbound message transmitted which is why most companies choose these types of numbers for their SMS campaigns.
Another great thing about SMS long codes is that there aren't any setup fees, and you don't have to wait for a long period of time before you can start sending your text messages like SMS short codes.
Long Code Pricing
Random Short Codes
- Outbound = $0.0075/message
- Inbound = $0.0075/message
- Each Phone Number = $1.00/month
CTIA Short Code Compliance
CTIA stands for Cellular Telecommunications Industry Association. This non-profit association maintains best practices for organizations/businesses using short codes. Overall, their job is to audit SMS campaigns and ensure they’re following CTIA guidelines required when sending text messages.
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TCPA Short Code Compliance
TCPA stands for the Telephone Consumer Protection Act of 1991, and it regulates SMS messages. These are a set of laws passed by Congress to stop the increasing number of consumer complaints about spam SMS to recipients that either didn’t want to receive marketing SMS or opted out of them.
Learn MoreSMS Long Code FAQs
What is an SMS long code?
An SMS long code is a standard 10-digit phone number that can send and receive SMS and MMS messages between two or more individuals. They can even send voice calls. These 10-digit long codes also known as “commercial long codes” are designed for person-to-person communication and are a good fit for organizations that require a local phone number.
How long does it take to get an SMS long code?
The process for obtaining an SMS long code is relatively easy and can take anywhere from 1-2 hours.
How many text messages can I send a day with an SMS long code?
We suggest sending a maximum of 250 text messages per day when using long codes. Long codes can only send 1 text per every 2 seconds. If you're looking to send more messages, we suggest purchasing multiple long codes for your license key.
Do long codes get filtered by carriers for spam?
Yes. Esendex, as well as all the other phone carriers, have multiple security parameters set in place to stop organizations/businesses from sending spam or breaking compliance guidelines.
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