Mass Text Messaging

Easily start sending bulk text messages to customers with our SMS broadcasting software or programmable SMS API!

    Trusted Mass Texting Service

    Esendex’s Bulk Text Message Service is Trusted by Some of The Biggest Brands in The World!

    Mass Texting for Business

    Many businesses are interested in sending mass text messages but are still determining the logistics or financial feasibility. Thankfully, the increasing popularity of this medium has made mass text messaging an affordable communication and marketing method (without sacrificing its effectiveness).

    Bulk messaging doesn’t involve inputting contacts into your phone or typing a message. You won’t be using your phone at all. Intrigued? Read on to learn about mass messaging, how to do it, and why you should do it.

    Mass Text Messaging and How to Use It?

    Mass text messaging is a marketing and communication method that refers to sending large amounts (i.e., hundreds or thousands) of text messages to multiple users simultaneously. Also known as mass messaging or bulk texting, this campaign method allows businesses (both large and small) to quickly and economically connect with their users, regardless of geographic location.

    There are two different types of texts that companies can choose from when sending mass texts: SMS messages and MMS messages. SMS stands for short messaging service, while MMS stands for multimedia messaging service. The primary difference between the two is that SMS messages contain textual components, while MMS messages can include media like images, videos, gifs, and more. Are (Curious about the other differences? We’ve got you covered.)

    Why Mass Text Messaging Is So Effective?

    Sending bulk text messages are an effective way for businesses to communicate with their customers and followers. By sending mass text, businesses can reach many people quickly and easily.

    There are four reasons why a bulk text message service is so effective.

    1. Mass text messaging is an efficient way to reach many people at once.
    2. Mass text messages can be easily customized and personalized for each recipient.
    3. Mass text messages are typically read within minutes of being received.
    4. Mass text messages are a cost-effective way to communicate with large groups of people.
    5. Finally, bulk texting is affordable. You can reach many people at a meager cost with a bulk texting service.

    Mass Texting Features

    The goal of mass messaging isn’t just to send a mass text message but to do so as effectively as possible. You maximize your return on investment (ROI) and customer engagement. To accomplish this, you will need to utilize the full extent of the mass texting features offered by your SMS API or SMS broadcasting software provider. Before committing to any API or software provider, ask for a complete list of features and consider how well they meet your messaging needs.

    Short Code Texting Service

    Send mass text messages to customers fast from a memorable 5-6 digit phone number.

    MMS API

    Send cool pictures, emojis, GIFs, links to your website, and even audio messages.

    Long Code Texting Service

    Send text messages from a local phone number that your recipients will know and trust.

    10DLC Capable

    Get a new SMS long code solution for all of your U.S. A2P text messaging use cases.

    SMS 2 Way

    Engage customers by sending & receiving bulk SMS & create powerful conversations.

    SMS Appointment Reminders

    Reduce missed appointments by sending automated SMS reminders to your customers.

    Schedule SMS

    Schedule texting campaigns to be sent out at optimal times for higher conversions.

    Two-Factor Authentication

    Send text messages to users of your application, website, or software to ensure secure logins.

    Autoresponder

    Automate your entire SMS campaign and the response customers receive after replying.

    Opt Out Handling

    Recipients can easily remove themselves from your SMS campaign with a click of a button.

    Number Pooling

    Use multiple phone numbers to deliver even more text messages to your entire contact list.

    Detailed Reports

    Get detailed reports on how many text messages are sent, plus more valuable data.

    How to Send Mass Text Messages?

    Businesses’ primary question is how to send mass text messages for free. Two primary ways to accomplish this are through an texting API or SMS broadcasting service. An API requires programming, while software does not. Both will allow you to send bulk text messages within one business day quickly.

    It is important to note that mass texting is only sometimes free (at least, not for businesses). (If you find a 100% free mass texting service, be wary; some deals are too good to be true.) however, the API or software provider you choose should offer an economical product and preferably include further cost-saving opportunities such as volume discounts or price match guarantees.

    Expenses are further offset by your text campaigns and represent an investment. You will get a high return as you strengthen your marketing and communication strategies with bulk texting. Once you have decided whether an text messaging API or broadcasting SMS software is right for you, you’ll need to follow these steps:

    1. Upload Your Contacts – Upload your subscriber lists, including their names and phone numbers. You can upload in bulk or separate the lists by specific characteristics, such as demographic or geographic information.
    2. Write Your Message – Decide what you want your text message to say and who you want it to go to. Remember that customizing your messages for audiences is better than sending a generalized message.
    3. Schedule Your Campaign – Choose a date and time for when you want your text campaign to send. You can send the messages instantly or schedule them for the future. When doing this, consider what time would garner the most user engagement.

    And that’s it! Three easy steps, and you’re on your way to (almost) free mass text messaging.

    Why Choose Esendex’s Mass Texting Services?

    We strive to be the best text text service in the industry. Our trusted mass text messaging service provides quality performance to drive your communication strategy. From integration to your first SMS campaign, we make the entire process uncomplicated.

    1. World Class Support

    Most mass text messaging services don’t have active online support channels customers can speak to when they need it the most, and we understand. That’s why we have 24/7, around the clock emergency support for our mass text service.

    • Fast Response Times
    • Fast Troubleshooting
    • Chat, Email, & Phone Support

    2. Global Mass Text Service

    Our bulk SMS service enables you to leverage your business communication globally without any interruptions. Don’t worry about the distance! Get connectivity in more than 190 countries.

    • Tier 1 SMS Network
    • 99.9% Guaranteed Uptime

    3. Government Level Security

    Our mass texting service is 256 Bit Encrypted (typically only reserved for governments and militaries), SOC2 Type 2 Certified, HITRUST Certified. Hardware-based SMS servers are strategically located throughout the US-owned and operated by Esendex.

    • 256 Bit Encrypted
    • HITRUST Certified
    • SOC2 Certified

    The Esendex Difference

    Since the early 2000s, Esendex has been one of the industry’s most trusted mass messaging provider.

    Our vision is to shape your connections to the world through reliable, usable, and adaptable Communication and Data APIs.

    24/7 Support – Lowest Pricing Multiple – Service Channels

    What Our Customers Have to Say

    We’ve been rated 5 out 5 stars on Capterra, GetApp, Google and Facebook – based on 40+ reviews.
    We’re a Twilio competitor you can trust to provide you with the best services.

    Mass messaging is legal, but only so long as the service providers and businesses involved in sending the messages follow strict federal rules and regulations.

    Organizations like the Cellular Telecommunications Industry Association and Federal Communications Commission have specific criteria that messages must meet to remain legal. Below are some examples of what your business will need to do to ensure your text campaigns are compliant:

    Opt-In & Subscribing

    Users must opt-in (or subscribe) to receiving texts from you; you cannot spontaneously start sending messages without prior consent.

    Opt-Out & Unsubscribe

    Users must be able to opt-out (or unsubscribe) from your text campaigns; you cannot indefinitely send messages.

    Optimized Messaging Times

    Messages must be sent within specific hours of the day; you cannot send messages very early in the morning or very late at night.

    Don’t Send the BAD Stuff

    Messages must not contain or reference illicit or inappropriate content, such as illegal drugs or activities such as sex.

    We have compiled a comprehensive list of legal restrictions for SMS short code and extended code messaging if you want to know more. It would help if you also noted any applicable state regulations and overarching federal regulations.

    Bulk text message services are helpful for various industries, regardless of your business size or whether you operate as a B2C (business to consumer) or B2B (business to business) entity. They can be applied for nearly any purpose, from general marketing to internal team communication, time-sensitive notifications, and more.

    The flexibility of mass text messaging makes it appealing for any business seeking timely, effective, and widespread communication capabilities. Listed are some of the businesses that have adopted mass messaging:

    1. Retail businesses promoting products and services.
    2. Employers and recruiters looking for efficient internal communication.
    3. Churches seeking a modern contact method for congregants.
    4. Schools want to contact parents or teachers quickly.
    5. Politicians raising awareness, grassroots support, or votes.

    All of these organizations, while highly diverse, share one similarity: they have all realized how powerful SMS and MMS mass messaging are.

    Examples of Bulk Messaging


    Example #1

    “Savings alert! Get 15% off orthopedic pet beds, any size, when you order during our Dog Days of December event. Shop now: http://petstore.com.” “Banking notice: A transaction of $9.99 was declined on a card ending in 1123. Is this correct? Check your email or call 1.344.9876.”

    Example #2

    “Hurry! The registration deadline is quickly approaching. To vote in the upcoming November election, you must be registered. Check to ensure you have an address on file here: https://voting.org.”

    Example #3

    “YUM! Your table is ready! Thank you for waiting. Please see the host or hostess to be seated— and get ready for a great meal!”

    Before signing up with a bulk SMS provider, thoroughly research each provider’s API or services, included or optional features, and support. Not only should the provider meet your company’s current needs, but they should also be scalable enough to fulfill any future needs.

    Below are just a few of the differences that set Esendex apart as a superior SMS mass messaging provider:

    1. Our API is 256-bit encrypted, HITRUST Certified, and SOC2 Certified; that’s a lot of jargon, but it means the government protects you- and military-level security.
    2. Hardware and data centers are all domestically, U.S.-owned, and operated by Esendex.
    3. Unlike other companies, we offer 24/7 emergency support for our API services, including chat, email, and phone support.
    4. We utilize a Tier 1 SMS network with a 99.9% guaranteed uptime, backed by our extensive service level agreement (SLA).

    We offer two best-in-class services: our SMS Notify! API and Dash Notify SMS broadcasting software.

    There are no contracts or hidden fees, and we offer competitive pricing. Besides including volume discounts, we’ll also match or beat any international pricing.

    Don’t hesitate to schedule a meeting if you want to learn more about these or other services. We prioritize transparency in all dealings, including pricing and functionality.

    Mass Text Messaging FAQ’s

    Get all of your bulk text messaging questions answered here.

    What is mass text messaging?

    Mass text messaging (also known as bulk text messaging) sends out large amounts of SMS messages to multiple recipients at once. This can be done either via an online platform or a software program installed on a computer. The main advantage of mass text messaging is that it allows businesses and organizations to reach many people very quickly and easily. In addition, mass text messages can be personalized to include the recipient’s name or other information, making them more effective than other forms of advertising.

    However, there are some potential drawbacks to mass text messaging, such as exceeding your monthly data limit if you send too many messages or accidentally sending a message to the wrong person. Suppose you are considering using mass text messaging for your business or organization. In that case, it is essential to weigh the pros and cons carefully to decide if it is the right solution for you.

    How to set up mass text messaging?

    You can set up mass text messaging for your business by either utilizing SMS broadcasting software or a programmable SMS API. We also offer an SMS reseller program you can offer to your customers so they can send bulk text messages!

    How to stop receiving mass text messages?

    If you are receiving mass text messages that you did not sign up for, you can do a few things to stop them. First, try replying to the message with the word “STOP” or “UNSUBSCRIBE.” This should work for most mass text message services. If it does not, you can also try contacting the sender directly and asking them to remove you from their list.

    If you still receive mass text messages after taking these steps, you may need to block the sender’s phone number. You can add their number to your phone’s blocked contacts list. Finally, if you are receiving mass text messages that are spam or contain offensive content, you can report them to your cell phone carrier. Most carriers have a process for reporting spam texts, and they will take action to stop the messages from being sent to you.

    How effective is mass text messaging?

    There’s no doubt that mass text messaging is a powerful communication tool. After all, it allows you to reach many people quickly and easily. But just how effective is a mass text messaging? Well, that depends on many factors. For example, if you’re sending out marketing messages, the effectiveness will depend on the quality of your list, the relevance of your message, and how well you’ve targeted your audience.

    If you’re using mass text messaging for internal communications, the effectiveness will depend on ensuring everyone is subscribed to the service and that messages are clear and concise. In general, though, mass text messaging is a very effective way to communicate with a large number of people quickly and easily. So, if you’re looking for a way to reach many people, mass text messaging is worth considering.

    How much does mass text messaging cost?

    The cost of mass text messaging varies depending on the provider, but typically it is based on a per-message or per-month rate. Some providers offer discounts for more extensive volume plans. For example, a provider may charge $0.01 per SMS for up to 1,000 messages and $0.005 for over 10,000 messages. There are a few things to consider when determining the cost of mass text messaging:

    1. The number of contacts you have on your list. The more contacts you have, the more messages you need to send out, and the higher your costs will be.
    2. The frequency with which you send messages. If you send messages regularly, you will likely need to purchase a plan that offers a higher volume of messages.
    3. The content of your messages will also affect the cost. You may be charged more per message if you send long or complex messages.

    Overall, mass text messaging costs are relatively affordable and can be a great way to reach many people quickly and efficiently.

    Are free mast text messaging services real?

    Most people must know that free mass text messaging services don’t exist. The reason for this is that mass texting costs money. To send a bulk SMS, you must have a specialized account with a mass texting service provider. These providers charge per SMS sent, so offering a free service is not possible.

    How to send mass text messages for free?

    Are you looking for a way to send mass text messages for free? Unfortunately, there is no such thing as free mass texting. Mass texting always costs money because it involves sending many SMS messages simultaneously. If you’re looking for a low-cost solution for mass texting, we recommend esendex.us.

    Products for a range of use cases

    SMS API

    Texting API designed to send & receive SMS & MMS globally using a short code or 10DLC number.

    SMS Software

    Easy to use SMS software that can send & receive SMS & MMS using a short code or 10DLC number.

    Voice Broadcast

    Powerful voice API that sends mass automated phone calls quickly to mobile & landline devices.

    Phone Verification

    Verify mobile & landline numbers, find service providers, & define time zones to restrict calling.

    Let’s start sending, together.