2 Way SMS Software & API
Boost lead generation and customer engagement while building better relationships with our easy to use 2 way SMS service.
- Highly Competitive Pricing
- Government Grade Security
- Capable of Voice Broadcast
- 24/7 Customer & Tech Support
What Is SMS 2 Way?
SMS 2 Way is a two-way texting service that allows businesses to communicate with customers via text message. This service can be used for customer support, appointment reminders, or any other type of communication.
Why Use a Two Way Texting Service?
A two-way texting service can be a valuable tool for businesses of all sizes. Here are four reasons why your business should consider using a two-way texting service:
1. Improved customer communication
You can quickly and easily communicate with your customers with a two-way texting service. This can help respond to customer inquiries, send appointment reminders, or provide updates on new products and services.
2. Increased customer engagement
Two-way text messaging can help you increase customer engagement by making it easier for customers to reach out to you with questions or comments. This instant access to your business can help build loyalty and create repeat customers.
3. Boosted sales and marketing efforts
A two-way texting service can help you boost your sales and marketing efforts by allowing you to send mass texts to your customers. This can be a great way to promote new products, announce sales or discounts, or simply keep your customers up-to-date on what’s happening at your business.
4. Enhanced customer service
A two-way texting service can also enhance your customer service efforts. By making it easy for customers to reach out to you with questions or concerns, you can quickly address any issues that may arise. This can help create a positive customer experience and build loyalty to your business.
Two-way text messaging is a powerful communication tool that can benefit businesses of all sizes. Suppose you’re looking for a way to improve customer communication, increase customer engagement, boost your sales and marketing efforts, or enhance customer service. In that case, a two-way texting service may be exemplary for you.
What are the Benefits of 2 Way SMS
2 way SMS is a powerful communication tool that allows businesses and individuals to send and receive text messages in real-time. 2 way SMS offers many advantages over traditional SMS, including the ability to track the delivery and read receipts, as well as respond to messages directly from your computer or mobile device.
2 way SMS is also an ideal solution for businesses that need to send critical information or updates to employees or customers promptly.
What Can You Do with Our 2 Way SMS Services
When you combine our 2 Way SMS software & API with these awesome features, anything is possible!
Our 2 Way SMS service delivers the tools you need to boost company sales, revenue, customer engagement, and stay connected with your customers.
Short Code Texting Service
Send mass text messages to customers fast from a memorable 5-6 digit phone number.
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MMS API
Send cool pictures, emojis, GIFs, links to your website, and even audio messages.
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Long Code Texting Service
Send text messages from a local phone number that your recipients will know and trust.
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10DLC Capable
Get a new SMS long code solution for all of your U.S. A2P text messaging use cases.
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SMS 2 Way
Engage customers by sending & receiving bulk SMS & create powerful conversations.
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SMS Appointment Reminders
Reduce missed appointments by sending automated SMS reminders to your customers.
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Schedule SMS
Schedule texting campaigns to be sent out at optimal times for higher conversions.
Two-Factor Authentication
Send text messages to users of your application, website, or software to ensure secure logins.
Autoresponder
Automate your entire SMS campaign and the response customers receive after replying.
Opt-Out Handling
Recipients can easily remove themselves from your SMS campaign with a click of a button.
Number Pooling
Use multiple phone numbers to deliver even more text messages to your entire contact list.
Detailed Reports
Get detailed reports on how many text messages are sent, plus more valuable data.
How to Use 2 Way SMS?
If you're looking for a way to send and receive SMS messages, you may want to consider using 2 Way SMS. 2 Way SMS is a software/API/gateway that allows you to do just that - send and receive SMS messages. You can use 2 Way SMS to communicate with your friends, family, or customers.
To use 2 Way SMS, you must first sign up for an account. Once you have an account, you can log in and send and receive SMS messages. To send a message, simply enter the phone number of the person you want to send the message to, and then type your message. You can also add an attachment to your message if you like with our MMS service.
To receive a message, simply give your phone number to the person you want to receive the message from. They will then be able to send you a message just like they would if they sent you an email. You can reply to their message just like you would with an email.
2 Way SMS is a great way to stay in touch with friends, family, or customers. It's a fast, easy, and convenient way to communicate. Give it a try today!
Start Sending SMS In Minutes
Contact customers individually with our 2 way SMS gateway service. Or, if you have a few people to message at once (for example, your marketing team), contact sales now and get access to all our features!
Why Choose Esendex’s 2 Way SMS Services?
We strive to be the best 2 Way SMS service in the industry. Our trusted 2 Way SMS gateway provides quality performance to drive your communication strategy. From integration to your first SMS campaign, we make the entire process uncomplicated.
1. World Class Support
Most 2 Way SMS services don't have active online support channels customers can speak to when they need it the most, and we understand. That's why we have 24/7, around the clock emergency support for our 2 way SMS gateway service.
- Fast Response Times
- Fast Troubleshooting
- Chat, Email, & Phone Support
2. Global Texting SMS API
Our 2 way sms messaging service enables you to leverage your business communication globally without any interruptions. Don't worry about the distance! Get connectivity in more than 190 countries.
- Tier 1 SMS Network
- 99.9% Guaranteed Uptime
3. Government Level Security
Our 2-way sms texting service is 256 Bit Encrypted (typically only reserved for governments and militaries), SOC2 Type 2 Certified, HITRUST Certified. Hardware-based SMS servers are strategically located throughout the US-owned and operated by Esendex.
- 256 Bit Encrypted
- HITRUST Certified
- SOC2 Certified
The Esendex Difference
Since the early 2000s, Esendex's been one of the industry's most trusted SMS 2 way service providers.
The truth is we do things differently. Our vision is to shape your connections to the world through reliable, usable, and adaptable Communication and Data APIs.
24/7 Support Lowest Pricing Multiple Service ChannelsWhat Our Customers Have to Say
We’ve been rated 5 out 5 stars on Capterra, GetApp, Google and Facebook – based on 40+ reviews.
Explore Our SMS API Blog Topics
The Esendex blog has the latest content for all of your SMS API needs.
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Read MoreIt’s Easy To Get Started
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