Mobile messaging for retailers

Improve engagement and drive action with the power of SMS.

Quickly create and launch tailored mobile messages that boost sales, delight customers, and are customized to tackle your unique challenges.

Exceptional service is a key differentiator in the battle to attract and retain customers. Esendex helps retailers create automated mobile messages that increase engagement, build trust, earn loyalty, and drive repeat business.

Promote personalized offers and sales

Grab attention and drive store revenue with targeted, personalized marketing messages.

Boost order transparency

Keep customers in the loop with order and delivery confirmations and updates.

Offer seamless post-sale service

Empower customers to self-serve to reduce service friction and save time.

Create lasting brand engagement and increase revenue

With industry-leading open rates and immediate reach, mobile messaging is an essential channel for retail events such as flash sales, new product announcements, and loyalty programs. Segment your mobile database to personalize messages tailored to specific audiences.

Integrate mobile messaging with your existing retail tech stack – seamlessly

Connect Esendex to your existing retail technology with just a few clicks and without the need for costly IT support. Use customer data to inform business decisions, create personalized cross-channel campaigns, and offer support tailored to individual customers.

Launch SMS automations that save time and improve customer experience

Provide your customers with a seamless brand experience and save time on customer support with powerful SMS automations. From feedback to order tracking and returns, Esendex helps retailers reduce customer service friction and support tickets, so your teams can focus on other ways to delight your customers.

See Esendex in action

Request a demo from our expert solutions team now.

Connect with customers on their favorite channels

Move from static, one-way interactions to dynamic, two-way conversations, giving customers the option to engage with your store via their preferred channel.

Improve results continuously with expert support and customizable journeys

Our team is experts in mobile messaging, so you don’t have to be. We’re here to ensure you get the most out of our mobile messaging solution with expert support and consulting included at every step of the way. Together, we can create mobile journeys that solve problems, strengthen customer relationships, and increase your return on investment.

Customer success stories

Launching a robust click-and-collect system, powered by SMS automations

Discover how Capgemini used Esendex to combine email and SMS into an easy-to-use, informative and time-saving click-and-collect service.

See Esendex in action

Request a demo from our expert solutions team now.